DESCRIBING A PROCEDURE
In our jobs we often have to tell people about procedures and processes, HOW TO DO SOMETHING

This can be more FORMAL, for example: Giving government visitors a demonstration of the production line.
Or INFORMAL, for example: Showing a colleague how to use the fotocopier

ELECTRA, a fashion design company (Sandy)
IT Deparment (Philipe)

Sandy is having a problem with her computer, and Philipe describes to her the procedure for fixing it

COMPREHENSIVE QUESTION:
1. Do Philipe and Sandy do already know each other?
2. What is the problem with Sandy's computer?
3. Is Sandy good with computers?
4. What else Sandy want to Philipe?

GRAMMAR:

IDIOMS:
How does Sandy discribes the problem wit her computer?
"Well, I can get my email to work, I think I accident

Don't wory we'll get your computer running real soon
sheap shape or sea shape

See also:
JustSomeLyrics
124
124.117
Armin van Buuren Armin van Buuren A State of Trance-Episode 353 Lyrics
John Sewart Gold (w/Stevie Nicks) Lyrics